Shipping policy
Order Processing Time
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email.
You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping Rates (U.S. only)
We offer free standard shipping on all orders over $55 within the United States.
For orders under $55, a flat shipping rate of $6.00 applies to U.S. addresses.
Standard shipping typically delivers within 1-3 business days after your order has shipped.
P.O. Box & APO/FPO Addresses
We do not ship to P.O. boxes, APO/FPO military addresses, or U.S. territories. If you enter a shipping address that falls under these restricted categories, your order may be canceled and refunded.
International Shipping
At this time, we only ship within the United States. International shipping will become available after our store officially launches. We will update this policy with international rates and estimated delivery times at that time.
Order Tracking
Once your order has shipped, you will receive an email notification with a tracking number. Please allow up to 48 hours for the tracking information to become available after you receive the shipping confirmation.
If you haven't received your order within 15 business days of the shipping confirmation email, please contact us at beaverprobeauty@gmail.com with your name and order number, and we will look into it for you.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at beaverprobeauty@gmail.com. We will evaluate the issue and make it right — this may include sending a replacement or issuing a refund at no cost to you.
Please note: We are not responsible for packages that are confirmed as delivered by the carrier but are reported missing or stolen. For such cases, we recommend filing a claim directly with the carrier.
Shipping Address Changes
If you need to change your shipping address after placing an order, please contact us immediately at beaverprobeauty@gmail.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed and shipped.
Questions?
If you have any questions about our shipping policy, please reach out to us at beaverprobeauty@gmail.com.